Water Department


The Town of Grand Island Water Department was established in 1938 and is proud to serve 18,500 residents of Grand Island. The Town of Grand Island operates it's own water treatment plant and Water Department is responsible for delivering 857,000,000 gallons of high quality water annually. Water is delivered through 125 miles of pipeline, which is maintained by the Water Department. The Water Department does new service taps as well. There are 6,577 service connections currently, which are read by the Water Department spring and fall each year. The Town of Grand Island Water Department meets or exceeds all current regulations of the Environmental Protection Agency, New York State Health Department, and Erie County Health Department.

Water/Sewer Bill - ACH Debit                 Water Quality Report

Report a Water Break CALL (716) 773-9641 (24/7)

 

Department of Engineering & Water Resources

Department Head
Email:

John C. Whitney, P.E.
jwhitney@grand-island.ny.us

Senior Plant Operator

Brian Pettitt

Phone 773-9641
Fax (716) 775-1929
Dept. Email: water@grand-island.ny.us

Plant: 773-9641
Main Garage: 773-9631

Water Billing: 773-9600 ext. 614

Water Billing - To begin water service.